Refund Policy

Returns or Exchanges

To maintain the highest standards of hygiene and ensure all our products are dispatched from our pet-free and smoke-free studio, we do not offer returns or exchanges.


Damaged Products

If your product arrives damaged, please please provide photos of all packaging materials within 3 days of receiving your parcel to file a claim:
  • The airway bill
  • The bubble wrap or protective packaging
  • The interior packaging box
  • The exterior shipping carton
  • Photos of the damaged product.

Please send all photos to 
hello@artisanofsense.com. We will review your claim and take appropriate action.